Hail hit North Dallas? Free storm inspections this weekHail in North Dallas? Free inspections

Built after the storm of 2012

Storm Shield started with one truck, one crew and a promise to answer the phone when hail hits Dallas. Sample company story.

Project managers reviewing plans at a job site
Crew replacing the roof of a historic Texas home

Our story

On Mother's Day weekend in 2012, a hailstorm dropped stones the size of baseballs across Lake Highlands and Richardson. Ray Castillo had been roofing in Dallas for a decade, and he watched out-of-state crews arrive in rented trucks, sign contracts on the curb and disappear before the warranty paperwork was dry.

He started Storm Shield with a simple idea: be the local crew that is still here after the storm chasers leave. Answer the phone at 2 a.m. Tarp the roof before selling anything. Write reports adjusters can use. Build roofs that take the next storm.

Today we run 40 crews out of yards in Dallas and Plano, employ our own inspectors and claims coordinators, and still pick up the storm line on the second ring. (Sample company history for this demo.)

22
years on DFW roofs (sample)
9,400+
roofs completed (sample)
40
crews staged across DFW (sample)
4.9
average rating (sample)

What we will not compromise

  • Show up when it is ugly

    Storms do not keep office hours. The storm line is answered by a person, 24/7.

  • Tell the truth about the roof

    If there is no damage, we say so. If a repair will do, we do not sell a roof.

  • Leave it cleaner

    Tarps over beds, magnet sweeps twice, and no shingle scraps in the lawn.

  • Prove the work

    Photos before, during and after every job, delivered within 48 hours.

Licenses and credentials (sample)

  • Manufacturer certifiedMaster Elite style installer (sample)
  • Class 4 specialistsImpact-rated systems
  • BBB A+ ratingSample accreditation
  • Haag certified inspectorsSample credential
  • OSHA 30 crew leadsHarnessed on every pitch
  • $2M liability coverageCertificate on request (sample)

The crew leads who answer the storm line

Real people on your roof and on the phone. Hover or tap a portrait to meet them.

  • Portrait of Ray Castillo, Founder and storm response lead

    Twenty-two years on North Texas roofs, including every major DFW hail event since the 2012 Mother's Day storm. Haag-certified inspector (sample).

    Ray Castillo

    Founder and storm response lead

  • Portrait of Denise Harper, Insurance claims coordinator

    Former field adjuster who now helps homeowners understand scopes, supplements and depreciation in plain English.

    Denise Harper

    Insurance claims coordinator

  • Portrait of Andre Wallace, Production manager

    Schedules 40 crews across DFW and still walks every Friday roof personally. OSHA 30 certified (sample).

    Andre Wallace

    Production manager

  • Portrait of Miguel Serrano, Senior crew lead

    Leads our steep-slope and metal crews. Known for spotless job sites and perfect ridge lines.

    Miguel Serrano

    Senior crew lead

  • Portrait of Lauren Pike, Inspection manager

    Runs our drone program and writes the photo reports homeowners and adjusters rely on.

    Lauren Pike

    Inspection manager

  • Portrait of Jamal Brooks, Commercial project manager

    Handles TPO, EPDM and coating projects for retail centers, churches and offices.

    Jamal Brooks

    Commercial project manager

Meet the crew on your roof

Free inspection with a photo report in 48 hours, or call the storm line for a tarp crew tonight.

4.9 average from 1,284 Dallas homeowners (sample)

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