Storm damage: what to do first
Hail and wind damage rarely looks serious from the ground. Here is how to spot it, stop the water and document it properly.
The first 24 hours after a storm
Five steps, in order. Most of them take minutes and none require a ladder.
Stay safe
Keep clear of downed lines, sagging ceilings and rooms under a punctured roof. Never climb onto a wet roof.
Stop the water
Buckets under drips, move valuables, and call the storm line for an emergency tarp.
Photograph everything
Hailstones with a coin for scale, dented gutters, fence spatter, ceiling stains and attic moisture.
Get an inspection
A free inspection confirms roof damage you cannot see from the ground and documents it for a claim.
Call your carrier
If damage exceeds your deductible, open a claim and write down the claim number and adjuster.
8 storm damage warning signs you can check from the ground
No ladder needed. Tick what you see; if you check two or more, book a free inspection before the next storm finds the weak spot.
0 of 8 signs checked
Emergency tarping, 24/7
A properly installed tarp buys days or weeks of protection while your claim moves forward. A badly installed one blows off in the next gust.
Call the storm line any hour; a dispatcher takes address, damage and photos by text
A crew lead calls with an arrival window, typically within 4 hours (sample)
The crew removes loose debris and wet material from the opening
A reinforced tarp is laid over the ridge and fastened with wood battens, not just nails
Interior drip points are checked and photographed for your claim
Tarp cost is credited toward your final repair or replacement (sample terms)
Hail damage map, spring 2026
Neighborhoods where our inspectors confirmed hail damage this season. Tap a neighborhood to find it on the map.
Your street on this list? Hail damage is often invisible from the ground. Storm inspections are free.
Storm damage questions
Stay safe first. Then photograph damage, check ceilings and the attic for water, and call for a free inspection. If water is coming in, call the storm line for emergency tarping.
Our sample target is a tarp crew on site within 4 hours across most of our service area, 24/7. During major storm events we prioritize active leaks.
No. Storm inspections in our service area are free and come with a photo report whether or not we find damage.
No. Texas law prohibits contractors from waiving, absorbing or rebating a deductible. Anyone offering to do so is putting your claim at risk.
Storm hit? Get eyes on your roof.
Free inspection with a photo report in 48 hours, or call the storm line for a tarp crew tonight.
4.9 average from 1,284 Dallas homeowners (sample)